Refund policy
Refunds, Returns & Subscription Policy
At Speescapes®, we want your experience to feel special. We stand behind the quality of everything we create and are committed to making things right if there's ever a problem.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
Please include photographs where possible so we can resolve the issue quickly.
We will arrange a replacement, refund, or other suitable solution.
Missing Items
If you believe your order is missing an item, please contact us within 14 days of delivery.
We will investigate the issue and arrange a suitable resolution where appropriate.
Returns
Due to the collectible and limited nature of our products, we do not require physical returns in most cases.
If a return is required, we will provide instructions before any item is sent back.
European Union Customers
Customers located within the European Union may have additional statutory consumer rights under local law, including cooling-off rights for eligible purchases.
These statutory rights are not affected by this policy and apply in addition to any guarantees offered by Speescapes®.
Refund Processing
If a refund is approved, it will be issued to your original payment method.
Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.
Contact Us
If you have any questions about refunds, cancellations, or your order, please contact us at:
help@speedscapes.art